Navigating Meaningful Moments with Emotional Intelligence (Lunch Session)
**Registration closes 10/30/26**
To Register: Navigating Meaningful Moments with Emotional Intelligence (Lunch Session)
Tuesday, November 3rd | 11:50 am - 1:00 pm
Presented: Avalon Events Center OR Virtual (lunch session)
Speaker: Dana Haagenson
Program Summary
Emotions show up in every workplace—but when they spike, they can quickly derail conversations, relationships, and results. The challenge isn’t eliminating emotions—it’s understanding and managing them in the moments that matter most.In this highly practical session, you’ll explore how emotions are actually created and why they can feel so difficult to control in the workplace. You’ll learn to recognize the “meaningful moments” that are most likely to trigger emotional reactions—both for yourself and others—and gain simple, effective techniques to stay grounded and respond with intention instead of impulse.
Takeaways
1. Discover how emotions are created and why they can be difficult to manage
2. Identify the “meaningful moments” in your workplace that are most likely to cause emotional spikes
3. Learn simple, practical techniques for regulating emotions
4. Gain tips on how to coach others to better control their emotions
About the Speaker
Dana develops and delivers customized leadership, team, and personal development sessions for organizations across a wide range of industries. As a Gallup Certified Strengths Coach, Dana has guided over 5,000 individuals and teams in discovering and leveraging their unique strengths to achieve personal and professional success. Dana previously served as an adjunct professor at Minnesota State Community and Technical College, teaching in the Human Resource and Accounting programs.
Before entering higher education, Dana spent more than a decade in the software industry, holding roles in Product Development, Product Management and Strategy, and Human Resources. She holds an Accounting degree from Minnesota State University Moorhead and is both a Certified Public Accountant (CPA) and a Certified Professional in Human Resources.
Menu
Beef Stroganoff, Asparagus, mixed mini cheesecake bites
Re-certification Credits
This presentation is pending approval for:
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1.0 SHRM Credit
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1.0 HRCI Credit
Access to this session is limited to individuals who have completed registration. Virtual credentials are not to be shared or forwarded.
Attendance will be monitored. FMHRA reserves the right to invoice any unregistered participant who joins the session without prior registration.
