Collaborating through Conflict: How Curiosity Fosters Creative Solutions and Positive Trust
To Register: Collaborating through Conflict: How Curiosity Fosters Creative Solutions and Positive Trust
Tuesday, July 9th | 11:50 AM - 1:00 PM
Presented: Avalon Events Center OR Virtual
Speaker: Steven Reuter
Program Summary
HR professionals are frequently confronted with conflicts and communication breakdowns in their line of work. These situations often involve facilitating challenging meetings, resolving staff disputes, and addressing leadership frustrations. To navigate such scenarios successfully, HR staff must possess a high degree of presence, empathy, and poise. Despite their expertise, the stressors of these high-pressure situations can take a toll on even the most seasoned professionals. In this session, we will examine the underlying reasons why conflicts often prove so challenging and explore practical strategies to leverage conflict as a means to build trust and achieve effective resolutions.
Key Takeaways
1. Develop a deeper understanding of the root causes of conflicts and miscommunication in the workplace.
2. Learn practical strategies to improve communication, build trust, and manage conflicts effectively.
3. Acquire tools and techniques to remain calm, present, and empathetic during high-pressure situations.
4. Gain confidence in facilitating challenging meetings, resolving staff disputes, and addressing leadership frustrations.
Speaker Bio
Steve Reuter is an experienced consultant, facilitator, and trainer who partners with leaders at all levels to manage complex issues. With a deep understanding of human behavior, Steve helps his clients navigate competing interests to discover durable solutions to issues like dynamic changes, complex cultural issues, and multi-faceted conflicts between individuals and groups.
His coaching sessions are designed to build the capacity human-centered leaders to make informed decisions and create sustainable solutions.
Menu
American Style - hamburgers with baked beans, potato chips, pickle spears, condiments and pasta salad
This presentation is approved for:
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1.0 SHRM Credit
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1.0 HRCI Credit
