Vampires @ Work: Simple Solutions for Conflict Management

Kostas Voutsas has been teaching Management and Human Resource courses for over 15 years. He is a Professor of Business at Dickinson State University (DSU) in the Bismarck location. He is also an author, a corporate trainer, and motivational speaker.

 Program:

Vampires @ Work: Simple Solutions for Conflict Management

Get past the drama of difficult people, improve work relationships, reduce stress, and keep calm when kittens become tigers at work. Explore solutions to managing workplace conflict to better lead and succeed.

Objectives 

• Identify the causes and costs of workforce conflict.
• Discuss strategies for handling chronic complainers, emotional exploders,

and other difficult people.

• Develop solutions to managing workplace conflict effectively.
• Learn how to change the entire organizational culture and get support from the top and throughout the organization

  This session is approved for 1.25 Business Management and Strategy re-certification credit hours toward PHR/SPHR re-certification through the HR Certification Institute. 

WE NEED YOUR HELP!  Please register for the monthly luncheon at the FMHRA website.  http://fmhra.camp9.org/.  From the website, click on Events and then Register for the appropriate event. 

*Reminder, registration closes the Tuesday before the monthly meeting.* Please don't forget to register and submit payment for your guest*